Distance Sales Agreement
Article 1 — Parties
Seller / Service Provider:
- Legal name
- MasterQR
- Phone
- 0533 693 61 18
- Website
- https://masterqr.tr
Buyer:
The account's billing details at checkout
Article 2 — Subject
This agreement sets out the rights and obligations of the parties, under Turkish Consumer Protection Law No. 6502 and the Distance Contracts Regulation, regarding the MasterQR software service (subscription plan) purchased electronically by the Buyer on masterqr.tr / panel.masterqr.tr.
Article 3 — Service and price
The service is the MasterQR plan selected at checkout; its name, scope and price including VAT are shown on the payment screen and the invoice.
The service is provided for a 30-day period and does not renew automatically. If the same plan is purchased again during a period, the new period is added to the end of the current one.
Article 4 — Payment
The price is paid once by credit or debit card through PayTR. The Seller never sees or stores card details. Any instalment terms applied by the bank are between the Buyer and the card issuer.
Article 5 — Performance
The service is performed electronically. Once payment is approved the plan is activated immediately. The invoice is issued electronically and made available in the panel.
NFC table cards: If the plan includes NFC table cards (the quantity is stated on the plan card and in the order summary), the cards are part of the plan price and are not priced separately. The Seller sets up the cards, assigns them to the Buyer's account and ships them to the Buyer's billing address, or a delivery address provided by the Buyer, within 30 days at the latest after the first payment is approved; shipping is paid by the Seller. Cards are sent once per subscription and not again on renewals; when moving to a plan with more cards, the difference is sent. A card that is damaged or not working on delivery is replaced free of charge upon the Buyer's notice; a lost, stolen or later damaged card is disabled at the Buyer's request and a replacement may be charged.
Article 6 — Right of withdrawal
Under Article 15(1)(ğ) of the Distance Contracts Regulation, the right of withdrawal does not apply to services performed instantly in electronic form. By accepting this agreement the Buyer requests immediate performance and acknowledges that there is no right of withdrawal. Refunds voluntarily offered by the Seller are set out in the Cancellation and Refund Policy.
Article 7 — Obligations
- The Seller provides the service as described in the Terms of Use, with reasonable care and security measures.
- The Buyer fulfils its obligations regarding its account and content under the Terms of Use and is responsible for accurate payment details.
- If the payment cannot be collected or is later reversed (chargeback), the service for that period may be terminated.
Article 8 — Disputes
Consumer Buyers may apply to the consumer arbitration committee within the monetary limits announced by the Ministry of Trade, and to the consumer court above those limits. For disputes between merchants, the Istanbul (Central) Courts and Enforcement Offices have jurisdiction.
Article 9 — Entry into force
At checkout the Buyer confirms having read, understood and electronically accepted the Pre-Contract Information Form and this agreement. The agreement enters into force when acceptance and payment are completed. The Seller keeps the agreement and acceptance records and provides a copy on request.
Last updated: 09.10.2026 · This translation is for information; the Turkish text prevails.